Every so often it is suggested that landlords begin compiling a list of bad tenants to share with one another. This topic often arises after a landlord has been “burned” by a bad tenant that skipped out on a lease owing rent, caused severe damage to the landlord’s rental property, or any number of other breaches of their rental agreement. It is argued that such a list could prevent other landlords from renting to the same “bad” tenant and hopefully avoid being burned as well. While this seems like a great idea on its face, blacklising tenants is full of legal ramifications.
This issue came up last week on the “AASEW Listserv” (a Yahoo groups community that includes 800+ landlords and property managers primarily located in the SE Wisconsin area that discuss all things rental). The list serv is expertly moderated by Tim Ballering. If you are not a member of this list serv (and you are invovled in the rental property industry) then you should definitely join by sending an email to ApartmentAssoc-subscribe@yahoogroups.com
Below is the question posed by a landlord and the moderator’s response.
QUESTION:
Does our group have a policy about sharing names of problem tenants? I am sure some landlords would love to know who is a problem and others may feel differently about that.
ANSWER:
Short Version: We do not permit it.
Long Version (why we do not permit something that would be a great tool for all of us):
Posting deadbeats names to a list violates the Federal Fair Debt Collection Practices Act (FDCPA).
“Blacklists” are quite illegal and potentially costly to those involved with maintaining the list or those sharing the names that end up on the list. If you keep a list of who has been naughtly or nice, that list must contain both good and bad information about the tenant. Additionally, those named tenants must have the ability to review and challenge the validity of their inclusion. Finally, all provisions of the Fair Credit Reporting Act must be complied with that any other credit bureau must adhere to.
Fines can be as large as $50,000 per offense plus the poosibility of being sued civilly.
The pertinent rules under the FDCPA are:


#1 by David on June 29th, 2010
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It’s “funny” that it’s illegal for landlords to compile a list of problem tenants when UWM has effectively done just that with landlords in their “rate a landlord” program on their website. The landlords don’t have the right to challenge the information. Whatever some disgruntled student tenant wants to write, goes. Maybe there could be a “rate a tenant” website, that would give us as landlords the opportunity to see who’s been naughty AND nice…
#2 by Ada, on June 29th, 2010
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Thanks for the interesting read – you’re right that landlords should not blacklist certain tenants, but they should do everything in their power to check their background and references. It’s surprising how many landlords don’t complete applications and background checks before having a tenant sign a lease.
We run a website that provides free rental application forms and other documents for landlords over at http://www.rentaljam.com.
This blog is a great resource for property managers and landlords – thanks for the quality content!
#3 by John (Dr Rent) Fischer on June 29th, 2010
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In Wisconsin, there already is a blacklist, it’s called CCAP.
That is why I will often spend the $100 or so to get a judgment even though I know my chance of collection is very low. Getting the judgement gets them on that “list”, and docketing it gets it on their credit report.
When I do my “Top Ten Pitfalls to Avoid” class (a class that discusses the top ten things that landlords do to hurt themselves), one thing landlords too often fail to do is the housing reference.
Often renters will list familiy members or parents as the previous landlord, I still verify that. You would be surprised how many people will list parents knowing that landlords wont call them because of what value is talking to the folks? Call that bluff!!! 4 out of 5 times it is legit, but easily 20% of the time they are NOT living with the parents, and the parents want a piece of their #@$@# for something or another. If the parents don’t want them…. do you?
CCAP is Wisconsin’s online court database… I do know that other states have similiar tools and I thought at one time AASEW was looking into compling a list of those sites… anyone know the status of that?
#4 by Tristan R. Pettit, Esq. on June 30th, 2010
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John — Very true CCAP is a legal “blacklist” of sorts. I appreciate that you take the time and expense to obtain a judgment against a tenant even if they are not collectible. I wish more landlords would do that.
I will feel the same way about stipulated dismissals if Marlin Schneider ever gets his way in the Wisconsin Legislature and gets CCAP to remove stipulated dismissals. If that ever happens then I hope every landlord that files an eviction action refuses to enter into such a stipulation even if it causes your eviction to be more expensive. In Milw. Co. they like to encourage (i.e. “force”) landlords to enter into these stipulated dismissals on occassion and I have already used State Rep. Marlin Schneider as the reason why I have advised my clients not to enter into them — I want a record of the tenant having an eviction filed against them to alert other landlords of the risk they may be taking.
With regard to the list of other states’ CCAP equivalent, Tim Ballering, member of the AASEW Board of Directors, has posted a list on Landlordapedia (a “wikipedia” for landlords) and the list can be found at http://www.landlordpedia.com/index.php?title=Screening_resources#Wisconsin
T
#5 by Tristan R. Pettit, Esq. on June 30th, 2010
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Thanks for your kind words Ada – I appreciate it and I am glad that you find this blog to be helpful. You are certainly right that landlords must take the time to screen applicants. Using a good screenign service is a must.
T
#6 by Tristan R. Pettit, Esq. on June 30th, 2010
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David — Thanks for your comments – I am surprised that you are surprised that there are different rules for landlords and tenants ; ).
Case in point Wisconsin Administrative Code chapter ATCP 134 which is 5 pages of regulations that residential landlords MUST follow or else they can be sued for double damages and atty. fees by there tenants. Where is the corresponding chapter listing all of the things that a tenant must abide by —— oh, that’s right, they haven’t created such a chapter yet. I wouldn’t hold my breath waiting for it either.
Your point is well taken and I empathize with you and the UWM rating system.
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#7 by Andre on July 11th, 2010
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There is just such a web site, http://www.tenstat.com. TenStat stands for tenant statistics which in turn facilitates tenant listing on an international scale.
Landlords can now list bad tenants which in turn is available to ALL members across all continents, thus making it imposible for these bad tenants to gain access to properties should they be looking outside their respective countries.
Listing a bad tenant is FREE.
#8 by Bll Gray on July 16th, 2010
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Good article Tristan.
We have wrestled with this vary idea for years. In essence a tenant black list creates a mini credit bureau of sorts. At a minimum any blacklist should provide a way for the tenant to dispute, to comply with Federal Trade Commission requirements.
I have never seen a blacklist that is broad or deep enough to really help. Most are regional and include only a small number of tenants, because they are dependent on landlords to input the tenant information. Unless all landlords are inputting tenant information, what use is it?
Why reinvent the wheel? The most effective way to screen deadbeat tenants is to use the well established “blacklists”. Those being the 3 major credit bureaus. Credit card companies do not have credit card blacklists, they use the credit bureaus.
If every landlord were to report tenant debt to the three bureaus there would be no need for blacklists. Assuming every landlord reviews a prospects credit they would quickly know if the tenant had burnt another landlord. This is how large property management companies have protected themselves for years.
If investor landlords would agree to report, they would all be much more informed about who they are renting to.
Bill Gray
The Landlord Doctor
http://www.thelandlorddoctor.com
#9 by Tristan R. Pettit, Esq. on July 20th, 2010
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Thanks for your comments Bill. Yes, between the credit bureaus and CCAP I would say we have good, legal “blacklists” if you will.
#10 by Shannon on May 10th, 2011
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I’m wondering if you do not post the debt owed or occurred by the tenant, only post photos of damages, would it violate FDCPA? Perhaps we are only talking about the property condition left…
#11 by Kristina on August 12th, 2011
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I called all three credit bureaus to do just that and I was told they did not take information like that from landlords. If that is not true le me know but that is what I was told all three times. I’m thinking about putting a web site that post bad tenants. It’s not fair to us landlord’s the tenants have all the rights and we have little to none after everything is said and done as well as being out of thousands of dollars. “i’m made as hell and i’m not going to take it any more”
#12 by Tristan R. Pettit, Esq. on August 12th, 2011
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Kristina — First, if you decide to compile a list of bad tenants you will be in violation of federal law and you could be sued and fined, so I wouldnt reccomend it.
Second, you cannot report a debt to a credit bureau directly as you attempted to do. If you obtain a money judgment against a tenant and then docket that judgment it will get reported to the credit bureaus that way. If you do not wish to file a lawsuit to obtain a judgment then you can use a company like Rent Recovery Services, LLC out of Florida. For a fee they will write a letter to the debtor for repayment, if that does not work then after 30 days they will report the debtor to the 3 credit bureaus. If you are interested you should contact Bill Gray at 212-561-5492 or 800-845-1086.
#13 by Kristina on September 6th, 2011
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What happens when they move out (finally) and you have no new address?
What about these sites out there already? They have a section that lets the tenant dispute the info. Isn’t that giving the tenant the chance to tell their side of the story that is covered in the federal law?
Why cant’ we tell what happened to us by these people. What happened to our rights?
#14 by Tristan R. Pettit, Esq. on September 6th, 2011
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Kristina — Im not sure I understand what you are asking in your first question. You can still get a judgment against aq person for money owed and damages without having their address if the lawsuit was started when they were living in your rental unit. Depending on how your process server served the tenant (post and mail or personal or sub-service) you may need to publish notice of the next court date however. If you are ooking to file a collection action only (because no eviction action was filed and the tenant is now gone) then you need to try and locate the ex-tenant’s new address. If not you would use their last known address.
As far as compiling a “bad tenant” list, you certainly can do so if you want to but I would not reccomend it. You would need to insure that you are complying with all of the laws referenced in my post. Failure to do so can result in heavy damages. Filing an eviction suit or collection suit against a tenant in Wisconsin result in the case appearing in our state’s online circuit court automated program — CCAP — so future landlords will be able to see that a landlord sued a tenant for collections or eviction. As a landlord, that is all I need to know — I don’t need to learn of all the details and drama.
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