I was recently reviewing the U.S. Department of Housing and Urban Development’s (HUD) Fiscal Year 2008 Annual Report on Fair Housing. Not exactly beach reading but then the weather here in Milwaukee isn’t exactly conducive to going to the beach.
HUD and its various Fair Housing Assistance Programs (FHAP) agencies handle all complaints regarding discrimination related to the federal protected classes. To see a list if the 7 federal protected classes please refer to my earlier post here. The report contained some very interesting statistics. You can review the entire Annual Report here. (Be patient as it is a large document and takes awhile to download)
In 2008, HUD and its FHAP agencies received a record-breaking number of housing discrimination complaints – 10,552. That is a huge number when you realize that only a small portion of complaints are ever reported. Added to that is the fact that most states also receive and investigate fair housing complaints with regard to alleged discrimination of the state’s protected classes (which often overlap with the federal classes). And many large cities also have a municipal agency that investigates complaints as well. In Wisconsin, for instance, the State’s Equal Rights Division (ERD) investigates complaints of Wisconsin’s Open Housing law. For a list of Wisconsin’s protected classes see my earlier posts here.
This is the third year in a row in which HUD and its FHAP agencies received more than 10,000 complaints.
The most common basis of housing discrimination complaints was involving a “disability” (4,675 complaints or 44%) with “race” coming in second place (3,669 complaints or 35%). The most common type of complaint was discrimination in the terms, conditions, privileges, services or facilities for the sale or rental of housing (5,862 complaints or 56%) – typically this means treating a person differently such as having different requirements or rules for a person based on their protected class status. In second place was the refusal to rent to members of a protected class (2,697 or 26%).
In 2008 HUD and its FHAP agencies closed 11,189 housing discrimination complaints – an all-time record. 54% of those complaints resulted in a determination on the merits by HUD (they made a determination as to whether or not their was discrimination in the specific case), while 29% of the complaints were resolved in a voluntary resolution by the parties prior to HUD making a decision as to whether or not there was discrimination. The remaining cases were closed for administrative reasons, the report states.
Over the last 4 years, apparently the number and the type of complaints have remained relatively stable. There was a slight increase in the number of complaints of disability-related discrimination and a slight decrease in complaints related to a person’s race over the past 4 years.
Fair Housing claims are not inexpensive. Housing discrimination charges that continue to the point that a hearing is held before an Administrative Law Judge (ALJ) carry a maximum civil penalty of $16,000 for a 1st offense. That does not include the actual damages that can be awarded to the aggrieved person, nor do they include the attorney’s fees (of the complainant) or the costs that can be awarded. Even if there is a finding of no discrimination, the cost to pay your own attorney is often quite high because of the length of time it takes for HUD to complete its investigation. Once a complaint has been issued HUD has up to 100 days to conduct its investigation. According to the report, over 800 investigations involved investigations lasting beyond the 100 days. In the several fair housing cases that I have been involved with, the investigation process always lasted longer than 100 days and was very intrusive for my clients and their current and past tenants.
2008 was the first year in which HUD issued its first charge of discrimination in a case that alleged same-sex sexual harassment (two male roommates alleged that the property owner and a maintenance worker subjected one of the roommates to verbal and physical advances that were sexual in nature).
Other key cases in which HUD issued discrimination charges in 2008 included a complaint against a retirement community that refused to allow the use of motorized scooters in the units, and a complaint that a property owner refused to allow the keeping of an emotional support animal by a young boy with a form of autism (Asperger’s Syndrome).
If there is one key point to remember after reviewing HUD’s 2008 Annual Report it is that it is better to be very well-versed in the law of Fair Housing issues so that you can operate in a proactive manner by implementing legal screening and management policies, than it is to have to defend against a charge of discrimination after the damage has already occurred.

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#1 by Sheri on July 14th, 2010
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I am a landlord and I am being investigated now by hud. They had a complaint I believe back in December and it is still going on. Is that right? The complaint is that I discriminated on showing unit to this particular family. It shows that I called him back eventually to show him the property. Why did he not come and look at it? Also this investigator is calling all my other tenants who have families and I don’t think that is right and to disclose all this information about me being investigaged. What rights do I have?
#2 by Tristan R. Pettit, Esq. on July 15th, 2010
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Shei – Thanks for your comments and questions. Being investigated by the federal government is never fun. I have represented many clients that have had both federal and state discrimination claims filed against them and the investigations do drag on an on. I had one last over 1 year. The internal rules that govern the investigation seem to allow the agency to keep prolonging the investigation if they want to, so I empathize with you.
The clients that I have represented on these claims have also had their current tenants interviewed, their past tenatns interviewed and even neighbors. The investigative agency even got upset when we could not provide them with the current addresses of past tenants – like past tenants stay in touch with us or something : ).
I would suggest that you contact a lawyer in your area that has experience with housing discrimination claims and possibly s/he can assist you in speeding up the process or limiting the intrusiveness of it —- bu I can attest that it is difficult to do.